Reviews That Speak Volumes

Family First Cooling exceeded my expectations with their exceptional service. From start to finish, their team displayed professionalism and expertise. Our home is now comfortably cool, thanks to their outstanding work. Highly recommend!

-Alvi Vazquez

Hands down, the best decision I made was choosing Family First Cooling & Heating for my AC installation. Just as their name suggest, they treat you like family and put you first. From the moment I contacted them, their professionalism and attention to detail were evident. Chris and Lannis were prompt, courteous, and incredibly skilled. They not only installed the AC unit flawlessly but also went above and beyond to ensure it was optimized for maximum efficiency. Since the installation, my home has been consistently cool, and looking forward to a decrease in my outrageously high energy bill. If you’re looking for a top-notch AC installation experience, look no further than Family First Cooling & Heating. They’ve earned a customer for life!

-jaleel davis

I am so pleased with the service and product of Family First Cooling. My air would not cool the house on a Sunday before going away on a business trip. Family First Cooling came out within a few hours to diagnose the issue. Unfortunately, I needed a whole new unit, but they made it a pleasant experience under the circumstances. The price was extremely fair, and they had the unit in within a few days. A few weeks later, I had a family gathering with over a dozen people. I was so happy that for the first time in 16 years, the air could keep up with all the people in and out of the house. It has been two months since the unit was installed. My electric usage is much lower now that they installed the unit. Thank you, Family First Cooling. I would recommend them to all in Lee and Charlotte counties!!

-Brenda Wolfe

I called Family First AC to get a quote on a new AC for a small apartment I have. After checking out my situation Lannis advised that I really only needed a split unit instead of a traditional unit. Also did I mention it was a fraction of the price. What a great company. In times like now when money is tight this LOCALLY owned small business took great care of me. Thank you and I will definitely recommend you and Chris to everyone that I can.

-Melinda Parsley

I called Family First Cooling & Heating when my AC wasn’t blowing cold anymore, and I’m so glad that I did. They found that my unit was low on freon, had a leak, and the coil in my AC was completely rusted over. If it weren’t for them, I would be facing a total AC failure going into the Florida summer. I’m an anxious person, so hearing about this was extremely nerve wracking. They detailed out exactly how they would fix the issues and the cost was much more affordable than I anticipated. Lannis and Chris were by far the most honest, helpful, and professional people that I have spoken to for service to my home. I won’t be using any other company, they have definitely gained a customer for life.

-Destiny Fisher

I'm very impressed with Chris at Family First Cooling. He diagnosed and fixed my 9 year old unit and gave me an estimate for a new system in the future. After comparing with other companies,he was very competitive and offered me a discount for being a veteran.We will be calling him to replace the unit before summer hits. Thank you Family First!

-Eddie Muniz

Chris from Family First is awesome. I was out of town,when my elderly mother called and said her AC wasn't coming on.I called two other companies and both told me the unit was shot. My wife called Chris at Family First and he came out at 9pm and advised me it was just the drain line clogged and the switch turned it off. He charged me a fair service call fee and the unit has been working great ever since. Thank you Chris I will recommend you to everyone!

-Victor Guevara

My system shut down and the temperature was rising fast. 1 quick call and within an hour they were there. The motor was changed and they had to completely redo all of the controls and wiring! They were prepared with all the necessary parts and within no time it was fixed flawlessly!

Great service, quick response, fair prices!

Highly recommend them!

-Michael Green

We were experiencing several issues with our HVAC systems for the past year. We contacted Chris with Family First Cooling for a complete system review. Chris and his excellent staff provided us specific options and we chose a new HVAC system. The installation process was flawless and the new system corrected the cooling/heating of our home. We would recommend Family First for all your cooling and heating needs!

-Daniel Reiss

They were on time, and were a great price. They were very personable and very knowledgeable, explaining all they did. Went above and beyond what they originally contracted to do. Very happy with their work and highly recommend them. I will continue to use them for all my air conditioning needs.

-Rich Fisher

Family First Cooling exceeded my expectations with their exceptional service. From start to finish, their team displayed professionalism and expertise. Our home is now comfortably cool, thanks to their outstanding work. Highly recommend!

-Alvi Vazquez

Hands down, the best decision I made was choosing Family First Cooling & Heating for my AC installation. Just as their name suggest, they treat you like family and put you first. From the moment I contacted them, their professionalism and attention to detail were evident. Chris and Lannis were prompt, courteous, and incredibly skilled. They not only installed the AC unit flawlessly but also went above and beyond to ensure it was optimized for maximum efficiency. Since the installation, my home has been consistently cool, and looking forward to a decrease in my outrageously high energy bill. If you’re looking for a top-notch AC installation experience, look no further than Family First Cooling & Heating. They’ve earned a customer for life!

-jaleel davis